Frequently Asked Questions
A Gabadoo Review is the way in which you get individualised support from an OT or SLT.
When you are creating a Gabadoo Review, you include detailed notes about why you are looking for support for the 'Area of Focus' you selected e.g Handwriting.
You can include videos, images and voice notes also to highlight the issue so the therapist gets a really clear understanding of the challenges you are facing.
Once you submit the Gabadoo Review, a therapist who is experienced in the area you need support with will create a Gaba Plan (strategy plan) for you based on the information you provided (notes, videos, images), and this will outline tailored strategies to support you or your child at home and in school which you can access at any time.
Gabadoo Reviews have proven to be very effective as they give you time to gather the information you need. There is a lot of guidance available also through videos available when you are creating your Gabadoo Review, and also in our blogs section.
When creating a Gabadoo Review, you provide information such as:
- 'Area of Focus' for the review e.g Handwriting, Sensory, Social Skills, Homework etc
- Information about your child including age, gender and any previously diagnosed conditions they may have. (If you have a report, summarise the main points from that. There is no need to attach the assessment or report.)
- Information about the home environment.
- Videos and Images to highlight the area of concern e.g difficulty pronouncing a letter, certain movements that may concern you etc.
- Notes describing your question or concern
This information allows your therapist to provide the right strategies and support that is specific to you and your family through a Gaba Plan.
Gabadoo Reviews are an asynchronous means of getting support making it convenient and affordable.
Yes, depending on your policy, you can claim up to 75% back from your insurer.
Regular Plan: We can issue your insurance receipt once you have received your Gaba Plan back.
Committed Plan: We can issue your insurance receipt after you have completed your initial consultation and submitted both of your Gabadoo Reviews.
For more information on how to claim, please see this article https://www.gabadoo.com/pages/is-gabadoo-covered-by-health-insurance
Gabadoo can support families with newborns all the way up to 23 year olds.
If your child is over 18, you must have explicit permission from them to access support for them via Gabadoo.
Gabadoo is an online platform that can support you with your intervention needs i.e. our team will guide you around practical supports and strategies you can use with your child at home or in school to support their everyday needs.
We do not offer diagnostic assessments with our team.
Gabadoo is ideal for accessing support while you wait for an assessment, during the process or after your child receives a diagnosis, as intervention is a key part of putting individualised supports in place for your child's needs.
There are community organisations that can guide you to teams who specifically provide diagnostic assessments:
Autism - https://asiam.ie/
ADHD - https://adhdireland.ie/
Dyslexia - https://dyslexia.ie/
DCD/ Dyspraxia - https://www.dyspraxia.ie/
When you are ready to start your intervention journey, we will be here to support you.
A Gaba Plan is what you will get back after submitting a Gabadoo Review. The information you provided when creating your Gabadoo Review is used to provide you with tailored strategies, resources, and product recommendations which can be used at home and in school.
Families have found Gaba Plans incredibly helpful as they can refer back to them when needed.
Every Gaba Plan also includes 'Next Steps' so you know exactly what you need to do going forward.
Hear Joan's story of how she found Gabadoo beneficial for her son.
It is not possible to choose the Gabadoo Expert that will complete your Gabadoo Review. The reason for this is that depending on the information you have provided, our platform will assign it to a Gabadoo Experts who is experienced in that area.
However you can continue working with the same Gabadoo Expert for the Area of Focus you have chosen e.g Expressive Language
Here at Gabadoo, we want to ensure that parents/guardians don't feel overwhelmed with too much information and that they are provided with targeted support and specific strategies.
By allowing only one 'Area of Focus' per Gabadoo Review, it can support parents/guardians to refine their thinking about what area they would like to develop initially. This decision has been made with careful consideration for a families busy schedule and extensive experience working with families around goal setting.
By focusing on one area, it also allows our Gabadoo Experts who are qualified Allied Health professionals, to provide the best support and strategies for that area.
You can create as many Gabadoo Reviews as needed and each review can focus on different areas e.g you could have Gabadoo Reviews focusing on:
- Handwriting
- Sensory Processing
- Feeding
You can continue with the same Gabadoo Expert if you are following on with the same 'Area of Focus' or you can have another Gabadoo Expert review it for you.
Your data is kept highly secure on our platform. Only the Gabadoo Expert who completes your Gaba Plan for you can see your videos and images and all of your child's information.
The only information that is visible to other Gabadoo Experts who practice on our platform is the Area of Focus you chose, your child's age, any diagnosis they may have, and the reason you are looking for support. It is important this information is available before a Gabadoo Expert accepts your Gabadoo Review so they can ensure it is suitable for them to complete.
In some cases, specific individuals in management may need to view this information.
You have full control over the information you upload to the platform and can remove it at any time. All Gaba Plans, along with the video, images etc must be stored securely for 7 years to comply with Medical Record regulations.
For more information about how your data is used, you can read our Privacy Policy by clicking here.
This depends on the plan you go for.
If you go for the Regular Plan which is just for Gabadoo Reviews, it does not include video calls.
If you go for the Committed Plan (3 month intervention programme), video calls are included in this.
Yes. Your Gabadoo review will be completed by one of our Gabadoo Experts who is registered with the appropriate Governing body in your country.
When you purchase the 3 month intervention programme we will send you an email where you can book a 5 minute call so we can gather key details. We use this information to match you with an experienced therapist who is on the Gabadoo Team.
We aim to have you started with your OT or SLT within 7 days.
Yes, depending on your policy, you can claim up to 75% back from your insurer.
Regular Plan: We can issue your insurance receipt once you have received your Gaba Plan back.
Committed Plan: We can issue your insurance receipt after you have completed your initial consultation and submitted both of your Gabadoo Reviews.
For more information on how to claim, please see this article https://www.gabadoo.com/pages/is-gabadoo-covered-by-health-insurance
If you have just signed up, it can take a few hours for us to get you set up on our system.
If you have a spam/junk/promotions folder, please check to see if it went in there.
If it has been more than 24 hours and you have not received any email, please contact us at support@gabadoo.com
You will have two 30 minute phone or video consultations during the 3 month period along with multiple other interactions with your therapist via check-in calls and Gabadoo Reviews. You will typicall have one of these consultations at the start, and one at the end to review progress over the 3 months.
During your initial consultation, you will discuss the challenges you are facing with your therapist and together ye will prioritise specific challenges to focus on over the 3 months.
The consultation at the end of the 3 month period will give you and your therapist a chance to review the progress made, you will discuss what worked and what didn't work, and you will make a plan going forward.
These consultations work best when it is only the parent on the call.
During your first consultation, you will discuss your main goals with your OT or SLT. The Gabadoo Review credits allow you to submit videos, images etc of a specific challenge, which you will have discussed with your therapist, and they will then review this and provide you with a Gaba Plan which includes strategies, resources and product recommendations.
For further info on Gabadoo Reviews click here
When you subscribe, it is saving you a spot on a therapist's diary going forward. You can cancel the subscription straight away from your account if you like, and this does not affect your current 3 months of intervention, but it does mean you may not have the same therapist after the initial 3 months if you decide to continue accessing support through Gabadoo.
We recommend families keep their subscription to ensure they can continue working with the same therapist after the initial 3 months. Your therapist will advise you whether you should continue accessing support or not and you will also receive an email 3 days before the subscription renews so you have a chance to cancel if no longer needed.
It is not possible to extend the 3 months as the therapist's diaries are kept full. The Gabadoo Review credits, check-in calls and consultations must be used within the 3 month period.
Gabadoo is an online platform that can support you with your intervention needs i.e. our team will guide you around practical supports and strategies you can use with your child at home or in school to support their everyday needs.
We do not offer diagnostic assessments with our team.
Gabadoo is ideal for accessing support while you wait for an assessment, during the process or after your child receives a diagnosis, as intervention is a key part of putting individualised supports in place for your child's needs.
There are community organisations that can guide you to teams who specifically provide diagnostic assessments:
Autism - https://asiam.ie/
ADHD - https://adhdireland.ie/
Dyslexia - https://dyslexia.ie/
DCD/ Dyspraxia - https://www.dyspraxia.ie/
When you are ready to start your intervention journey, we will be here to support you.
When a school wants to sign up for one of our services, we will have a call with them initially to ensure Gabadoo is the right fit.
After this call we will assign a Lead Therapist and provide training to the school where a Lead Liaison from the school will also be assigned. The Lead Liaison is the primary contact in the school for the Lead Therapist.
Depending on the package a school selects, this will allo them to get support from our extensive team of qualified, registered and experienced OTs and SLTs.
From speaking with many teachers and therapists while developing the school's plans, we found that even when a therapist was onsite to observe a child, most of the support provided was based on teacher feedback.
There are certain situations where a therapist being onsite is needed, but that is now something we provide at present. By using a collaborative approach with teachers and school staff, huge progress can be made without the need for a therapist to be at the school.
There are multiple research papers showing the effectiveness of teacher and therapist collaboration available on the page https://www.gabadoo.com/pages/schools-support
Yes absolutely. When a school signs up for Gabadoo, it means you can use it for teacher support for particular classroom situations, or it can be used to get individualised support for a student.
More info is available here
Gabadoo is an online platform that can support you with your intervention needs i.e. our team will guide you around practical supports and strategies you can use with your child at home or in school to support their everyday needs.
We do not offer diagnostic assessments with our team.
Gabadoo is ideal for accessing support while you wait for an assessment, during the process or after your child receives a diagnosis, as intervention is a key part of putting individualised supports in place for your child's needs.
There are community organisations that can guide you to teams who specifically provide diagnostic assessments:
Autism - https://asiam.ie/
ADHD - https://adhdireland.ie/
Dyslexia - https://dyslexia.ie/
DCD/ Dyspraxia - https://www.dyspraxia.ie/
When you are ready to start your intervention journey, we will be here to support you.
The Gabadoo Platform was created by experienced Allied Health professionals who saw the need to improve accessibility to child development experts worldwide.
Gabadoo connects you to developmental experts who can provide you with specific strategies to support you around any developmental questions or concerns.
Our Gabadoo Experts (developmental experts) are qualified and registered Allied Health professionals. At present, there are Occupational Therapists and Speech & Language Therapists available on the platform.
When you submit a Gabadoo Review, the information you provide will be used to match you with a Gabadoo Expert who is experienced in that area. After one of our team has reviewed the videos, images and notes you have uploaded, they will send you back a Gaba Plan (individualised plan) which will be available on your Gabadoo account within 5 days. The Gaba Plan will include strategies, relevant product recommendations and what your next steps should be.
Gabadoo is for parents/ guardians who have parenting or developmental questions about their child. This may include areas such as handwriting, toileting or social skills, or more complex areas such as sensory processing or developmental delays.
Gabadoo can support your family from the early years to adulthood (0 to 23 years old) and offers convenient, affordable and quick access to developmental experts who can support and guide you on what is best for your family.
The Gabadoo Experts are made up of qualified, registered and experienced Allied Health Professionals.
There are currently Paediatric Occupational Therapists and Speech and Language Therapists available on Gabadoo, with other Allied Health professions coming onboard in the coming months.
There is a strict on-boarding process for our Gabadoo Experts inc. a minimum number of years practicing in their profession, insurance, proof of registration, and an onboarding interview.
We currently have Allied Health professionals from Ireland, the UK available on the Platform.
Gabadoo get your support from a qualified and registered Occupational Therapist or Speech and Language within days.
You will always get support from someone experienced in the area of support you need and there are two ways of accessing support:
Options One: Regular Plan
This option allows you to submit Gabadoo Reviews and it is for any parent who knows what area they want to focus on e.g Handwriting, Expressive Language etc. It is ideal for the day to day questions and concerns that all parents face, to the more complex areas of development.
Option Two: Committed Plan
This is our recommended option for parents who don't know where to start, need regular communication with a professional, or have had a recent diagnosis for their child.
Our clinically-backed virtual intervention programme gives you dedicated support from a registered and experienced OT or SLT.
Schools support is also available and you can learn more about that here
There are a range of areas that you can consult a Gabadoo Expert about, many of which are outlined below:
Assistive Technology
Augmentative and Alternative Communication (AAC)
Bed time Routines
Behaviour
Concentration & Attention
Confidence & Self- Esteem
Social Skills
Dressing Skills
Emotional Self-Regulation
Engagement
Expressive & Receptive Language
Feeding & Meal Times
Fine & Gross Motor Skills
Friendships
Handwriting
Home Adaptations & Sensory Space Design
Auditory Processing & Listening Skills
Non-Verbal Communication
Oral Motor Skills
Organisational Skills
Play
Self-Help Skills
Sensory Processing
Social/Pragmatic Language
Speech Fluency
Speech Sound Articulation
Study Skills & Time Management
Toileting & Hygiene Skills
Turn Taking & Sharing
Visual Motor & Perceptual Skills
Absolutely. The Gabadoo Experts have experience working with children, adolescents and young adults who have a variety of diagnoses.
When you are creating a Gabadoo Review, you can input a diagnosis from the selection available.
A full list of diagnoses is available from a drop-down menu when creating your account. If the diagnosis is not available from the list, please include it in the notes section.
Please note that our Gabadoo Experts can not give advice or their opinion on whether your child is presenting with a specific diagnosis. You must raise this concern with your Doctor/ G.P. or consult with a local Allied Health Clinic.
It is not possible to get a diagnosis or complete a therapeutic/medical assessment through Gabadoo.
Our focus at Gabadoo is to provide families with strengths-based strategies that support children and families to develop functional skills.
Gabadoo can support all families, but can be particularly beneficial for families who may have recently completed a diagnosis or assessment.
Our aim is for you to get support as quickly as possible. The speed of response depends on the demand on the the platform at that time.
You should receive your Gaba Plan within 5 days of submitting a review.
Gabadoo is not intended for emergency purposes and if emergency support is needed you should contact your family doctor/ G.P.
The pricing is as follows:
1. Regular Plan - €39 per month - 1 credit is added to your account each month allowing you to submit one Gabadoo Review. Credits never expire so if you don't use them for a couple of months they will be available for when you do need them.
2. Committed Plan - €279 every 3 months - This is a mix of support using video, phone and Gabadoo Reviews. This is the option that is recommended for parents who are unsure of where to start.
Subscriptions can be cancelled at any time and reminders are sent before accounts are charged. It is recommended to keep Committed Plans live unless your therapist says you no longer need support after the initial 3 months. This keeps you a spot in their diaries going forward if additional support is needed.
Our goal is to be able to provide all the support a family needs through Gabadoo, but in some cases, our Gabadoo Expert will advise on whether you should seek support outside of the platform from your family doctor or a local Allied Health Clinic.
With accessing developmental experts taking years in some countries, we hope Gabadoo will help to reduce waiting times by dealing with less complex issues through our platform.
Gabadoo is currently only available in the Republic of Ireland, but access in the UK will be made available in the coming months.
English is currently the only language available on Gabadoo and all Gabadoo Reviews must be submitted in English.
We will be making more languages available as soon as possible.
At present, there are two of the Allied Health Professions available on the platform, Occupational Therapists and Speech Therapists.
Allied Health Professionals is the broad term given for the following 14 professions:
The Gabadoo Experts are made up of highly experienced Allied Health Professionals who are qualified and registered with their appropriate governing bodies.
There are currently Paediatric Occupational Therapists and Speech and Language Therapists available on Gabadoo, with other Allied Health professions coming onboard in the coming months.
There is a strict on-boarding process for our Gabadoo Experts and all must have been working in their profession for a minimum number of years, they must be insured and registered with their regions governing body.
We currently have Allied Health professionals from Ireland and the the UK on the Platform.
All Gabadoo Experts are qualified Allied Health professionals, are registered with their governing bodies, are insured to offer services and have a minimum number of years working experience.
To become a Gabadoo Expert, they must go through a strict on-boarding process and training on the platform.
There are continuous quality checks conducted by qualified Gabadoo team members and advisory board members to ensure best practice is followed.
At present there are Occupational Therapists and Speech and Language Therapists available on the Gabadoo Platform.
The Gabadoo Advisory Panel consists of highly experienced Allied Health Professionals who ensure that the highest level of quality is maintained on the platform and that best practice is followed by all Gabadoo Experts.
At present, all Gabadoo Experts are located in either Ireland or the United Kingdom.
English is currently the only language available on the platform and all Gabadoo Reviews must be submitted in English.
There are two options you can choose from when looking to access support:
1. The Regular plan which is €39 per month and this adds one credit to your account each month allowing you to access our team of experts.
This option is for any parent who knows what support they are looking for. It is ideal for the day to day questions and concerns that all parents face, to the more complex areas of development.
✅ Boost your child's development with tailored support from a registered and experienced Occupational Therapist or Speech and Language Therapist.
✅ Individualised strategies, resources & product recommendations for your child & family.
✅ Over 35 areas to choose from including handwriting, sensory processing & expressive language.
✅ Support within 72 hours.
✅ Continue getting support from the same expert for as long as you need.
✅ Claim up to 75% back from your health insurer (Policy dependent).
2. Committed Plan - Three Month Intervention Programme - €279 - This is our recommended option for parents who don't know where to start, need regular communication with a professional, or have had a recent diagnosis for their child.
Our clinically-backed virtual intervention programme gives you dedicated support from a registered and experienced OT or SLT.
✅ 3 months one-to-one support (you can continue longer-term if needed/wanted)
✅ Initial phone or video consultation with your therapist within days.
✅ 2 x Gabadoo Review credits which can be used for the priorities identified from your initial consultation. This will allow your therapist to securely assess videos of your child & provide additional support.
✅ 4 check-in calls available.
✅ Follow up phone or video consultation at the end of the 3 months with next steps provided.
✅ Claim up to 75% back from your health insurer (Policy dependent)
If you have a credit on your account, this allows you to submit one Gabadoo Review so you can access support from a Gabadoo Expert (OT or SLT).
When you submit a Gabadoo Review, one credit is deducted from your account.
If you have no credits on your account you can add more by either clicking on the Create a Gabadoo button which is in the My Gabadoos section, or by navigating to your account section and clicking on Add Credits.
If you have an active subscription and want additional credits, you can purchase extra credits for a reduced cost by clicking on the Add Credits button in the account section.
For the Regular plan or once-off Gabadoo Review - No, credits on your account will never expire. If you subscribe to Gabadoo and do not use your credits every month, they build up in your account so they are there for when you do need them.
3 Months Intervention - The 2 credits added to your account expire at the end of the 3 months. The reason for this is your therapist's time is allocated to you for each 3 month block of intervention.
If you opted for just a Gabadoo Review, you can use the one subscription for numerous children. You just need credits on your account to be able to submit a Gabadoo Review.
If you opted for the 3 month intervention programme, these can only be used for one child. If you are looking for OT and SLT support through the 3 month intervention programme, you will need to have 2 plans for the same child.
If you have an active subscription and don't have any credits remaining but would like to submit another Gabadoo Review, you can purchase extra credits by clicking on the Add Credits button in the account section.
Yes, you have full control over your subscription.
Please note: If you cancel your subscription and you are on the 3 month intervention programme, it can mean you have a different therapist for your next 3 month block as the therapist's diaries are kept full. Your therapist will advise you whether you should continue accessing support through Gabadoo or not during your last consultation or on one of the check-in calls. You will also receive an email 3 days before your account is charged again.
You can cancel your subscription by simply:
1. Navigating to the Profile section of the app,
2. Clicking on the Manage Membership button
3. This will open the customer portal which is hosted by Stripe
4. Click on Cancel Subscription
5. Provide any feedback you think may be helpful to us via the questionnaire that you will see.
If you want to activate your subscription again you will need to subscribe in the same way you did initially.
If you have any issues you can contact support@gabadoo.com
You can cancel your subscription by simply:
1. Navigating to the Profile section of the app,
2. Clicking on the Manage Membership button
3. This will open the customer portal which is hosted by Stripe
4. Click on Cancel Subscription
5. Provide any feedback you think may be helpful to us via the questionnaire that you will see.
If you want to activate your subscription again you will need to subscribe in the same way you did initially.
If you have any issues you can contact support@gabadoo.com
Your data is kept highly secure on our platform and only the Gabadoo Experts, who are qualified Allied Health professionals, can view your videos, images and notes. In some cases, specific individuals in management may need to view this information.
You have full control over the information you upload to the platform and can remove it at any time. All Gaba Plans, along with the video, images etc must be stored securely for 7 years to comply with Medical Record regulations.
For more information about how your data is used, you can read our Privacy Policy by clicking here.
If you are logging in and getting red error messages, this usually means you need to clear the cookies/cache from your browser history.
To do this open your browser and navigate to your browsing history.
If you are using Chrome on a mobile device:
1. Click on History from the menu
2. Click on Clear browsing data
3. Clear the last 30 days
4. Click on Clear data
If you are using Chrome on a laptop:
1. Click on History from the menu option at the top of your screen.
2. Click on Show full history
3. Click on Clear browsing data
4. Clear the last 30 days
4. Click on Clear data
If you are using Safari on a mobile device:
1. Open a new tab in Safari
2. Click on the book icon in the menu at the bottom of your screen.
3. Click the clock icon which will appear
4. Click on Clear
5. Click on All time
If you are using Safari on a laptop:
1. Open a new tab in Safari
2. Click on the History option in the menu at the top of your screen.
3. Click on Clear History at the bottom of the dropdown
4. Choose All Time in from the dropdown available
5. Click Clear History
Once you have cleared your cookies you should be able to login again. If the problem persists after you have cleared your cookies you can get further support by contacting us at support@gabadoo.com
At present, we do not have a button on the website as we must limit numbers. You will have received a link via email which can be used to sign in.
Once you are on logged into the platform, you can save the app to your phone for quick access in future.
Android users on Chrome: You will see 3 dots in the top right corner of your phone. Click this and you will see the option Add to Homescreen or similar. Click this and an icon will be saved on your phone.
Iphones: You must be using Safari to save the app to your phone. Click this and you will see the option Add to Homescreen or similar. Click this and an icon will be saved on your phone. This will not work on iPad at present.
Usually the problem here is the video size is probably too large, or you are trying to upload too many videos.
There are two options for this:
1. Reduce the size of your videos by trimming them.
2. For now we have found the easiest way around this issue is to Whatsapp the videos to another phone in your household, and then send them back to your phone. This hugely reduces the video size making it easier to upload. (This issue will be fixed shortly)
If your videos are not uploading and you are unable to click on Confirm & Pay, the video size is probably too large, or you are trying to upload too many videos.
There are two options for this:
1. Reduce the size of your videos by trimming them.
2. For now we have found the easiest way around this issue is to Whatsapp the videos to another phone in your household, and then send them back to your phone. This hugely reduces the video size making it easier to upload. (This issue will be fixed shortly)
If you are unsure of what information to include in your Gabadoo Review, we have a very detailed blogs section that deals with most of the areas we provide support with.
If your Gaba Plan is no longer visible, make sure to check your Completed section. If 72 hours have passed, or you have received an answer to a question you asked, the Gaba Plan automatically moves to the Completed section where you can access it at any time.
If you are unable to access your account, try each of the following:
1. If you have just created your account, ensure you have activated your account via the email you should have received. Keep an eye on Spam or Promotion folders incase it goes in there. Your account is not activated until you have pressed the button within this email.
2. If you have just created your account, try to sign up again. You may have entered your email incorrectly when creating your account initially
3. Click on 'Forgot Password' to reset your password.