Find the answers to your questions below

Frequently Asked Questions

A Gabadoo Review is the name given to the way in which you upload and submit information to receive support from a Gabadoo Expert.

When creating a Gabadoo Review, you provide information such as:

  • 'Area of Focus' for the review e.g Handwriting, Sensory, Social Skills, Homework etc (Only one 'Area of Focus' is permitted per review as it creates focus on that specific area and does not lead to information overload in the Gaba Plan)
  • Information about your child including age, gender and any previously diagnosed conditions they may have.
  • Information about the home environment
  • Videos and Images to highlight the area of concern e.g difficulty pronouncing a letter, certain movements that may concern you etc.
  • Notes describing your question or concern

This information allows our Gabadoo Experts, who are qualified Allied Health professionals, to provide the right strategies and support that is specific to you and your family.

Yes, you can claim the cost back from your insurer as long as you are on the appropriate policy with your insurer, but you must either choose the 'Regular' Gabadoo plan or the 'One-time' plan.

At present, you will need to contact us at support@gabadoo.com so we can provide you with the appropriate documents for your insurer to make a claim. We can only send you this once you have received your Gaba Plan, so please contact us after you have received it.

It is your responsibility to revise your insurer's policy documents to confirm you are covered for OT or SLT support and to keep up to date with any policy changes.

Gabadoo can support families with newborns all the way up to 23 year olds.

If your child is over 18, you must have explicit permission from them to create a Gabadoo Review for them.

After the information you have uploaded has been reviewed by on the of the Gabadoo Experts, they will send you a tailored Gaba Plan back specific for your child which includes Strategies, Product Recommendations and Next Steps.

It is not possible to choose the Gabadoo Expert that will complete your Gabadoo Review. The reason for this is that depending on the information you have provided, our platform will assign it to a Gabadoo Experts who is experienced in that area.

However you can continue working with the same Gabadoo Expert for the Area of Focus you have chosen e.g Expressive Language

Yes you can continue to use the same Gabadoo Expert for that specific 'Area of Focus', but if you are creating a Gabadoo Review that focuses on a different area, it may be a different Gabadoo Expert that completes it. This is to ensure they are experienced in the area you are looking for support with.

Here at Gabadoo, we want to ensure that parents/guardians don't feel overwhelmed with too much information and that they are provided with targeted support and specific strategies. 

By allowing only one 'Area of Focus' per Gabadoo Review, it can support parents/guardians to refine their thinking about what area they would like to develop initially. This decision has been made with careful consideration for a families busy schedule and extensive experience working with families around goal setting. 

By focusing on one area, it also allows our Gabadoo Experts who are qualified Allied Health professionals, to provide the best support and strategies for that area.

You can create as many Gabadoo Reviews as needed and each review can focus on different areas e.g you could have Gabadoo Reviews focusing on:

  1. Handwriting
  2. Sensory Processing
  3. Feeding

You can continue with the same Gabadoo Expert if you are following on with the same 'Area of Focus' or you can have another Gabadoo Expert review it for you.

Your data is kept highly secure on our platform. Only the Gabadoo Expert who completes your Gaba Plan for you can see your videos and images and all of your child's information.

The only information that is visible to other Gabadoo Experts who practice on our platform is the Area of Focus you chose, your child's age, any diagnosis they may have, and the reason you are looking for support. It is important this information is available before a Gabadoo Expert accepts your Gabadoo Review so they can ensure it is suitable for them to complete.

In some cases, specific individuals in management may need to view this information.

You have full control over the information you upload to the platform and can remove it at any time. All Gaba Plans, along with the video, images etc must be stored securely for 7 years to comply with Medical Record regulations.

For more information about how your data is used, you can read our Privacy Policy by clicking here.

At present, it is not possible to book a video consultation with a Gabadoo Expert. This will be available in the coming weeks.


When available, to be able to book a video consultation you must have first completed a Gabadoo Review with the Gabadoo Expert so they are aware of the supports you are looking for. 


The availability of a video consultation with the Gabadoo Expert is solely at their discretion and they may not offer video consultations.

Yes. Your Gabadoo review will be completed by one of our Gabadoo Experts who is registered with the appropriate Governing body in your country.

The Gabadoo Platform was created by experienced Allied Health professionals who saw the need to improve accessibility to child development experts worldwide.

Gabadoo connects you to developmental experts who can provide you with specific strategies to support you around any developmental questions or concerns. 

Our Gabadoo Experts (developmental experts) are qualified and registered Allied Health professionals. At present, there are Occupational Therapists and Speech & Language Therapists available on the platform. 

When you submit a Gabadoo Review, the information you provide will be used to match you with a Gabadoo Expert who is experienced in that area.  After one of our team has reviewed the videos, images and notes you have uploaded, they will send you back a Gaba Plan (individualised plan) which will be available on your Gabadoo account within 5 days. The Gaba Plan will include strategies, relevant product recommendations and what your next steps should be. 


 

Gabadoo is for parents/ guardians who have parenting or developmental questions about their child. This may include areas such as handwriting, toileting or social skills, or more complex areas such as sensory processing or developmental delays.

Gabadoo can support your family from the early years to adulthood (0 to 23 years old) and offers convenient, affordable and quick access to developmental experts who can support and guide you on what is best for your family.


The Gabadoo Experts are made up of qualified, registered and experienced Allied Health Professionals.

There are currently Paediatric Occupational Therapists and Speech and Language Therapists available on Gabadoo, with other Allied Health professions coming onboard in the coming months.

There is a strict on-boarding process for our Gabadoo Experts inc. a minimum number of years practicing in their profession, insurance, proof of registration, and an onboarding interview.

We currently have Allied Health professionals from Ireland, the UK available on the Platform.

When you are creating a Gabadoo Review for your child, you will input information about the area you want support with. This information is used to match you with a Gabadoo Expert who is experienced in that area and can provide you with the support and strategies you need.

Depending on the information you provide, the Gabadoo Review could be sent to an Occupational Therapist or Speech Therapist who will look at the information, including any videos and images you've uploaded.

After the Gabadoo Expert has reviewed the information, they will send you a Gaba Plan which includes strategies, product recommendations and next steps that are specific to you.

Once you have received your Gaba Plan, you can ask your Gabadoo Expert one additional question which can be helpful to clarify information provided in the plan. 

If you wish to continue getting support from that Gabadoo Expert, you can continue to do so for as long as you'd like by clicking on 'Continue Gabadoo' in the Gaba Plan they have sent you. This is particularly useful if you want to build further on that specific area/skill. 

There are a range of areas that you can consult a Gabadoo Expert about, many of which are outlined below:


Assistive Technology 

Augmentative and Alternative Communication (AAC) 

Bed time Routines 

Behaviour 

Concentration & Attention

Confidence & Self- Esteem 

Social Skills 

Dressing Skills 

Emotional Self-Regulation 

Engagement 

Expressive & Receptive Language 

Feeding & Meal Times 

Fine & Gross Motor Skills 

Friendships

Handwriting 

Home Adaptations & Sensory Space Design

Auditory Processing & Listening Skills 

Non-Verbal Communication

Oral Motor Skills 

Organisational Skills

Play 

Self-Help Skills 

Sensory Processing 

Social/Pragmatic Language 

Speech Fluency

Speech Sound Articulation

Study Skills & Time Management 

Toileting & Hygiene Skills 

Turn Taking & Sharing

Visual Motor & Perceptual Skills 


Absolutely. The Gabadoo Experts have experience working with children, adolescents and young adults who have a variety of diagnoses. 

When you are creating a Gabadoo Review, you can input a diagnosis from the selection available.

A full list of diagnoses is available from a drop-down menu when creating your account. If the diagnosis is not available from the list, please include it in the notes section. 

Please note that our Gabadoo Experts can not give advice or their opinion on whether your child is presenting with a specific diagnosis. You must raise this concern with your Doctor/ G.P. or consult with a local Allied Health Clinic.


No.  It is not possible for our Gabadoo Experts to provide a diagnosis or complete a therapeutic/medical assessment through Gabadoo. 

Gabadoo uses a consultancy/support model where we match families with developmental experts so that they can be proactive at home by using resources and strategies to encourage skill development.  If you are seeking a diagnosis for your child, please contact your family doctor/ G.P. 

Our aim is for you to get support as quickly as possible.  The speed of response depends on the demand on the the platform at that time.

You should receive your Gaba Plan within 5 days of submitting a review. 

Gabadoo is not intended for emergency purposes and if emergency support is needed you should contact your family doctor/ G.P. 

The pricing is as follows:

1. Regular Plan - €39 per month - 1 credit is added to your account each month allowing you to submit one Gabadoo Review. Credits never expire so if you don't use them for a couple of months they will be available for when you do need them.

2. Committed Plan - €229 every 6 months, 6 credits are added to your account at once. This option is ideal for families looking to work on more than one area or access support for more than one child.

3. Casual Plan - €59 once-off payment - this allows families to pay as you go and is ideal if you are just looking for once-off support.

Subscriptions can be cancelled at any time.

Our goal is to be able to provide all the support a family needs through Gabadoo, but in some cases, our Gabadoo Expert will advise on whether you should seek support outside of the platform from your family doctor or a local Allied Health Clinic. 

With accessing developmental experts taking years in some countries, we hope Gabadoo will help to reduce waiting times by dealing with less complex issues through our platform.

After Gabadoo is made publicly available, it will only be possible to have a Gabadoo review completed if you are in Ireland or the UK, but accessibility will open up worldwide within a few months.

Gabadoo Reviews are currently only available in the English language and any reviews being submitted must be in English.

All of the Gabadoo Experts are currently registered in either Ireland or the United Kingdom.

English is currently the only language available on Gabadoo and all Gabadoo Reviews must be submitted in English. 

We will be making more languages available as soon as possible.

At present, there are two of the Allied Health Professions available on the platform, Occupational Therapists and Speech Therapists.

Allied Health Professionals is the broad term given for the following 14 professions:

  • Occupational therapists
  • Speech & Language Therapists
  • Physiotherapists
  • Dietician
  • Art Therapists.
  • Drama therapists.
  • Music therapists.
  • Chiropodists/podiatrists.
  • Operating Department Practitioners.
  • Orthoptists
  • Prosthetists and Orthotists
  • Radiographers
  • Osteopaths
  • Paramedics


The Gabadoo Experts are made up of highly experienced Allied Health Professionals who are qualified and registered with their appropriate governing bodies.

There are currently Paediatric Occupational Therapists and Speech and Language Therapists available on Gabadoo, with other Allied Health professions coming onboard in the coming months.

There is a strict on-boarding process for our Gabadoo Experts and all must have been working in their profession for a minimum number of years, they must be insured and registered with their regions governing body.

We currently have Allied Health professionals from Ireland and the the UK on the Platform.

All Gabadoo Experts are qualified Allied Health professionals, are registered with their governing bodies, are insured to offer services and have a minimum number of years working experience.

To become a Gabadoo Expert, they must go through a strict on-boarding process and training on the platform.

There are continuous quality checks conducted by qualified Gabadoo team members and advisory board members to ensure best practice is followed.

At present there are Occupational Therapists and Speech and Language Therapists available on the Gabadoo Platform.  

The Gabadoo Advisory Panel consists of highly experienced Allied Health Professionals who ensure that the highest level of quality is maintained on the platform and that best practice is followed by all Gabadoo Experts.

At present, all Gabadoo Experts are located in either Ireland or the United Kingdom. 

English is currently the only language available on the platform and all Gabadoo Reviews must be submitted in English.

There are three options you can choose from when looking to access support:

1. The Regular plan, which we recommend as it's the best value, is €39 per month. This adds one credit to your account each month allowing you to access our team of experts. A credit allows you to submit one Gabadoo Review and you will receive a Gaba Plan supporting you in an area of your choice e.g handwriting or speech sounds etc. You can continue working on the same area every month or select different Areas of Focus each month. Subscription can be used for multiple children, you do not need a separate subscrtiption for each child. Subscriptions can be cancelled at any time.

2. The Casual option is €59 and it allows you to access support without a subscription.

3. The Committed plan is €229 every six months.  With this option, six credits are added to your account every 6 months allowing you to submit six Gabadoo Reviews and you will receive six Gaba Plans supporting you in whatever Areas of Focus you choose. 

With an active subscrtiption you can add extra credits at any time for just €35. This is ideal if you want to work on more than one area at a time or access support for multiple children. 

If you have a credit on your account, this allows you to submit one Gabadoo Review so you can access support from a Gabadoo Expert.

When you submit a Gabadoo Review, one credit is deducted from your account. 

If you have no credits on your account you can add more by either clicking on the Create a Gabadoo button which is in the My Gabadoos section, or by navigating to your account section and clicking on Add Credits.

If you have an active subscription and want additional credits, you can purchase extra credits for a reduced cost by clicking on the Add Credits button in the account section.

No, credits on your account will never expire. If you subscribe to Gabadoo and do not use your credits every month, they build up in your account so they are there for when you do need them.

No, you only need one subscription and you can create as many child profiles as you like under that.

As long as there are credits on your account, you can use those credits for any of your children.

We recommend families to subscribe to the Regular plan which is €39 and you get one credits each month for that. If you want to add more credits during the month to submit a second Gabadoo Review for a child, you can add more credits for just €35 each, but your subscription must be active to get the reduced price.

If you have an active subscription and don't have any credits remaining but would like to submit another Gabadoo Review, you can purchase extra credits for a reduced cost by clicking on the Add Credits button in the account section.

You can cancel your subscription by simply: 

1. Navigating to the Profile section of the app, 

2. Clicking on the Manage Membership button

3. This will open the customer portal which is hosted by Stripe

4. Click on Cancel Subscription

5. Provide any feedback you think may be helpful to us via the questionnaire that you will see.

If you want to activate your subscription again you will need to subscribe in the same way you did initially.

If you have any issues you can contact support@gabadoo.com

You can cancel your subscription by simply: 

1. Navigating to the Profile section of the app, 

2. Clicking on the Manage Membership button

3. This will open the customer portal which is hosted by Stripe

4. Click on Cancel Subscription

5. Provide any feedback you think may be helpful to us via the questionnaire that you will see.

If you want to activate your subscription again you will need to subscribe in the same way you did initially.

If you have any issues you can contact support@gabadoo.com

Yes you can purchase a once-off review so there is no commitment going forward.

If your card was charged by Gabadoo, it means you have an active subscription with us. 

You would have been notified by email that an upcoming subscription was going to renew a few days prior to being charged.

If you did not intend to subscribe, you can manage your subscription by following the steps below.

The credit that is on your account will be available to you until you need it again and it does not expire.

You can cancel your subscription by simply: 

1. Navigating to the Profile section of the app, 

2. Clicking on the Manage Membership button

3. This will open the customer portal which is hosted by Stripe

4. Click on Cancel Subscription

5. Provide any feedback you think may be helpful to us via the questionnaire that you will see.

If you want to activate your subscription again you will need to subscribe in the same way you did initially.

If you have any issues you can contact support@gabadoo.com

At present, this is not possible but in the coming months it will be possible for a school to create an account for teachers to receive support. 

Schools and teachers can use Gabadoo to get supportive strategies for the classroom or advice around sensory rooms, but they cannot create a Gabadoo Review for a specific child or provide any personal information that could lead to the identification of a child.

Your data is kept highly secure on our platform and only the Gabadoo Experts, who are qualified Allied Health professionals, can view your videos, images and notes. In some cases, specific individuals in management may need to view this information.

You have full control over the information you upload to the platform and can remove it at any time. All Gaba Plans, along with the video, images etc must be stored securely for 7 years to comply with Medical Record regulations.

For more information about how your data is used, you can read our Privacy Policy by clicking here.

If you are logging in and getting red error messages, this usually means you need to clear the cookies/cache from your browser history.

To do this open your browser and navigate to your browsing history. 

If you are using Chrome on a mobile device:

1. Click on History from the menu

2. Click on Clear browsing data

3. Clear the last 30 days

4. Click on Clear data

If you are using Chrome on a laptop:

1. Click on History from the menu option at the top of your screen.

2. Click on Show full history

3. Click on Clear browsing data

4. Clear the last 30 days

4. Click on Clear data

If you are using Safari on a mobile device:

1. Open a new tab in Safari 

2. Click on the book icon in the menu at the bottom of your screen.

3. Click the clock icon which will appear

4. Click on Clear

5. Click on All time

If you are using Safari on a laptop:

1. Open a new tab in Safari 

2. Click on the History option in the menu at the top of your screen.

3. Click on Clear History at the bottom of the dropdown

4. Choose All Time in from the dropdown available

5. Click Clear History

Once you have cleared your cookies you should be able to login again. If the problem persists after you have cleared your cookies you can get further support by contacting us at support@gabadoo.com

At present, we do not have a button on the website as we must limit numbers. You will have received a link via email which can be used to sign in.

Once you are on logged into the platform, you can save the app to your phone for quick access in future. 

Android users on Chrome: You will see 3 dots in the top right corner of your phone. Click this and you will see the option Add to Homescreen or similar. Click this and an icon will be saved on your phone.

Iphones: You must be using Safari to save the app to your phone. Click this and you will see the option Add to Homescreen or similar. Click this and an icon will be saved on your phone. This will not work on iPad at present.

If you are using an iPhone, when you login at first the screen may not be fitting correctly. If you do the action of zooming out on your screen using your pincer and thumb, the screen should then fit correctly. This issue will be fixed shortly

Usually the problem here is the video size is probably too large, or you are trying to upload too many videos.

There are two options for this:

1. Reduce the size of your videos by trimming them.

2. For now we have found the easiest way around this issue is to Whatsapp the videos to another phone in your household, and then send them back to your phone. This hugely reduces the video size making it easier to upload. (This issue will be fixed shortly)

If your videos are not uploading and you are unable to click on Confirm & Pay, the video size is probably too large, or you are trying to upload too many videos.

There are two options for this:

1. Reduce the size of your videos by trimming them.

2. For now we have found the easiest way around this issue is to Whatsapp the videos to another phone in your household, and then send them back to your phone. This hugely reduces the video size making it easier to upload. (This issue will be fixed shortly)

If you are unable to click on the Save to Drafts button, it usually means a mandatory field is missing.

1. Watch out for minimum character limits which are specified

2. All fields must have information in them to be able to Save. This can just be a few words initially if you want to fill it in properly later on.

3. A profile photo is missing from the Child Profile. You can include any photo here if you are not comfortable uploading an image of your child.

If you are unsure of what information to include in your Gabadoo Review, we have a very detailed blogs section that deals with most of the areas we provide support with.  

Click Here to view the blogs section

If your Gaba Plan is no longer visible, make sure to check your Completed section. If 72 hours have passed, or you have received an answer to a question you asked, the Gaba Plan automatically moves to the Completed section where you can access it at any time.

If you are logging into the platform, your username is just your email address that you used to create your account with initially

If you are unable to access your account, try each of the following:

1. If you have just created your account, ensure you have activated your account via the email you should have received. Keep an eye on Spam or Promotion folders incase it goes in there. Your account is not activated until you have pressed the button within this email.

2. If you have just created your account, try to sign up again. You may have entered your email incorrectly when creating your account initially

3. Click on 'Forgot Password' to reset your password.