Frequently Asked Questions
Gabadoo is an online platform that can support you with your intervention needs i.e. our team will guide you around practical supports and strategies you can use with your child at home or in school to support their everyday needs.
We do not offer diagnostic assessments with our team.
Gabadoo is ideal for accessing support while you wait for an assessment, during the process or after your child receives a diagnosis, as intervention is a key part of putting individualised supports in place for your child's needs.
There are community organisations that can guide you to teams who specifically provide diagnostic assessments:
Autism - https://asiam.ie/
ADHD - https://adhdireland.ie/
Dyslexia - https://dyslexia.ie/
DCD/ Dyspraxia - https://www.dyspraxia.ie/
When you are ready to start your intervention journey, we will be here to support you.
Pricing varies depending on the level of support you are looking for.
To get started, all families have a video consultation with one of our Lead Therapists and this is €60
After your consultation, the therapist will advise you on the what the best support going forward will be for your family. If that includes a recommendation to continue accessing support through Gabadoo, pricing ranges from €39 to €300.
We provide Occupational Therapy and Speech and Language Therapy support to families. We support babies right up to young adulthood.
We typically have families on their initial consultation within 7 days
If you have Occupational Therapy or Speech and Language Therapy covered under your insurance policy, then you may be able to claim back a portion of the cost. Every policy is different so please read the T&Cs of your policy.
If you need a receipt for your insurer please let us know. (The payment receipt you receive after booking an appointment will not be accepted by your insurer.)
Yes, all of our therapists are registered with their appropriate governing body, insured and have a minimum of 3 years full time working experience in paediatrics.
When a school wants to sign up for one of our services, we will have a call with them initially to ensure Gabadoo is the right fit.
After this call we will assign a Lead Therapist and provide training to the school where a Lead Liaison from the school will also be assigned. The Lead Liaison is the primary contact in the school for the Lead Therapist.
Depending on the package a school selects, this will allo them to get support from our extensive team of qualified, registered and experienced OTs and SLTs.
From speaking with many teachers and therapists while developing the school's plans, we found that even when a therapist was onsite to observe a child, most of the support provided was based on teacher feedback.
There are certain situations where a therapist being onsite is needed, but that is now something we provide at present. By using a collaborative approach with teachers and school staff, huge progress can be made without the need for a therapist to be at the school.
There are multiple research papers showing the effectiveness of teacher and therapist collaboration available on the page https://www.gabadoo.com/pages/schools-support
Yes absolutely. When a school signs up for Gabadoo, it means you can use it for teacher support for particular classroom situations, or it can be used to get individualised support for a student.
More info is available here
If you are logging in and getting red error messages, this usually means you need to clear the cookies/cache from your browser history.
To do this open your browser and navigate to your browsing history.
If you are using Chrome on a mobile device:
1. Click on History from the menu
2. Click on Clear browsing data
3. Clear the last 30 days
4. Click on Clear data
If you are using Chrome on a laptop:
1. Click on History from the menu option at the top of your screen.
2. Click on Show full history
3. Click on Clear browsing data
4. Clear the last 30 days
4. Click on Clear data
If you are using Safari on a mobile device:
1. Open a new tab in Safari
2. Click on the book icon in the menu at the bottom of your screen.
3. Click the clock icon which will appear
4. Click on Clear
5. Click on All time
If you are using Safari on a laptop:
1. Open a new tab in Safari
2. Click on the History option in the menu at the top of your screen.
3. Click on Clear History at the bottom of the dropdown
4. Choose All Time in from the dropdown available
5. Click Clear History
Once you have cleared your cookies you should be able to login again. If the problem persists after you have cleared your cookies you can get further support by contacting us at support@gabadoo.com
At present, we do not have a button on the website as we must limit numbers. You will have received a link via email which can be used to sign in.
Once you are on logged into the platform, you can save the app to your phone for quick access in future.
Android users on Chrome: You will see 3 dots in the top right corner of your phone. Click this and you will see the option Add to Homescreen or similar. Click this and an icon will be saved on your phone.
Iphones: You must be using Safari to save the app to your phone. Click this and you will see the option Add to Homescreen or similar. Click this and an icon will be saved on your phone. This will not work on iPad at present.
Usually the problem here is the video size is probably too large, or you are trying to upload too many videos.
There are two options for this:
1. Reduce the size of your videos by trimming them.
2. For now we have found the easiest way around this issue is to Whatsapp the videos to another phone in your household, and then send them back to your phone. This hugely reduces the video size making it easier to upload. (This issue will be fixed shortly)
If your videos are not uploading and you are unable to click on Confirm & Pay, the video size is probably too large, or you are trying to upload too many videos.
There are two options for this:
1. Reduce the size of your videos by trimming them.
2. For now we have found the easiest way around this issue is to Whatsapp the videos to another phone in your household, and then send them back to your phone. This hugely reduces the video size making it easier to upload. (This issue will be fixed shortly)
If you are unsure of what information to include in your Gabadoo Review, we have a very detailed blogs section that deals with most of the areas we provide support with.
If your Gaba Plan is no longer visible, make sure to check your Completed section. If 72 hours have passed, or you have received an answer to a question you asked, the Gaba Plan automatically moves to the Completed section where you can access it at any time.
If you are unable to access your account, try each of the following:
1. If you have just created your account, ensure you have activated your account via the email you should have received. Keep an eye on Spam or Promotion folders incase it goes in there. Your account is not activated until you have pressed the button within this email.
2. If you have just created your account, try to sign up again. You may have entered your email incorrectly when creating your account initially
3. Click on 'Forgot Password' to reset your password.